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Continue ShoppingWelcome to Rihal, an e-commerce marketplace. These Terms and Conditions (“Agreement”, “Terms”) govern your use of our website, all related applications, services, products, and interactions (collectively the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use our Services.
1. Definitions
- “Customer/You/User” refers to the individual or entity that accesses or uses the Services.
- “We/Us/Our” refers to “Rihal”, the operator of this website and provider of goods and services.
- “Products” refers to items available for purchase on our website.
- “Order” refers to an instruction submitted by a Customer for the purchase of Products.
2. Acceptance of Terms
By placing an order, creating an account, or using the Services, you agree to comply with and be legally bound by these Terms. We reserve the right to revise or modify these Terms at any time by updating this posting. Your continued use after changes are posted constitutes acceptance of those changes.
3. Eligibility
You must be at least 18 years of age or the age of legal majority in your jurisdiction to use this website. By using our Services, you represent and warrant that you meet the eligibility requirements.
4. Account Registration and Security
If you create an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your login credentials.
- Notify us immediately of any unauthorized use of your account.
5. Product Information and Availability
We attempt to display product descriptions as accurately as possible. However, we do not warrant that product descriptions or other content are error-free, complete, reliable, current, or free of human or technical errors. All product availability is subject to change without notice.
6. Order Acceptance and Contract Formation
Your order represents an offer to buy a product. All orders are subject to our acceptance. We may refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in product or pricing information
- Fraud prevention or risk assessment.
7. Pricing and Payment
Prices displayed are in the applicable currency and are exclusive of shipping, taxes, customs duties, and other charges that may apply. You agree to pay all applicable amounts, and you authorize us to charge your selected payment method. We accept major credit/debit cards, digital wallets, and additional methods as listed at checkout.
8. Shipping and Delivery
Shipping timelines vary by destination, selected shipping method, and Product availability. You acknowledge that shipping estimates are not guaranteed delivery dates. Risk of loss and title for Products pass to you upon shipment. Our separate Shipping Policy details processing time, transit time, and related terms, and is incorporated into these Terms by reference.
9. Returns, Refunds, and Cancellations
We recognize that disputes or issues may arise with Orders. Please refer to our separate Refund and Returns Policy, which is incorporated into these Terms by reference and governs all return, refund, replacement, and cancellation matters. Your use of our Services constitutes your acceptance of that policy.
10. Intellectual Property Rights
The content, trademarks, logos, images, designs, and materials on the Site are owned or licensed by us or third parties and are protected by applicable intellectual property laws. You agree not to copy, reproduce, modify, create derivative works from, distribute, publicly display, or otherwise exploit any content without prior written permission.
11. User Obligations and Prohibited Conduct
You agree not to use the Services for any purpose that is unlawful, harmful, or prohibited by these Terms, including but not limited to:
- Interfering with site operation
- Attempting to access unauthorized data
- Uploading harmful code or content
- Abusing customer support or dispute systems.
12. Privacy and Personal Data
Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, share, and store personal information. By agreeing to these Terms, you also consent to the practices described in the Privacy Policy.
13. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the content or practices of such third parties. Your interactions with third parties are at your own risk.
14. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for:
- Indirect, incidental, special, punitive, or consequential damages
- Loss of revenue, profits, data, or business
- Any damages related to interrupted or failed delivery outside our control.
Our total liability arising out of or in any way connected with these Terms will not exceed the amount you paid for the product or service giving rise to the claim.
15. Indemnification
You agree to defend, indemnify, and hold harmless “Rihal” and its affiliates from any claims, liabilities, losses, damages, costs, or expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of third-party rights.
16. Governing Law and Dispute Resolution
These Terms and any dispute arising from them are governed by the laws of Jurisdiction, without giving effect to conflict of laws principles. Any disputes must be submitted to the exclusive jurisdiction of courts in that jurisdiction unless otherwise agreed.
17. Termination
We may suspend or terminate your access to all or part of the Services for any reason, including breach of these Terms, with or without notice. Upon termination, all rights granted to you will immediately cease.
18. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes become effective when posted. Continued use after changes signifies your acceptance.